Hotel Arenas Del Mar Resort, Tampico

My stay at this hotel was quite mixed. While the location was fantastic and the staff was friendly, I faced multiple issues with my room, including a malfunctioning AC and a slip-and-fall incident due to damp floors. The dining experience was good, but the problems in the room made it hard to fully enjoy my stay. Overall, I felt the hotel needs to step up its maintenance and customer service.

My stay at Arenas del Mar had its ups and downs. I was really impressed by the friendly service, but the room issues were definitely a downside. Although the hotel was clean and in a nice location, I faced several problems with the accommodations that really affected my experience. Overall, I feel that compensation for my troubles is in order, given the challenges I encountered.

My stay had its ups and downs. While the hotel was in a decent location with friendly staff, I had significant issues with the room, particularly the AC and humidity. The dining was good, but overall my experience was marred by a fall due to a slippery floor and lack of follow-up from management. I appreciated the upgrade to a master suite, but it felt like the hotel could have done more to address the issues I faced during my stay.

My stay at the hotel was mixed. On one hand, the staff was attentive and accommodating, especially when I raised issues about my room. On the other hand, I had a frustrating experience with the cleanliness of my initial room and some safety concerns due to a slip. Although the location was pretty good, being a bit remote from the beach, the overall value for money felt lacking considering the problems I encountered.

I had quite a mixed experience at this hotel. While the staff was friendly and accommodating, especially when they moved us to a master suite after our initial room had issues, the overall cleanliness and comfort of the rooms left much to be desired. The location was decent, just a short distance from the beach, but the outdated conditions made it less enjoyable. Unfortunately, the aftermath of a slip in the room was a significant downside, and the lack of follow-up from management about my treatment was disappointing.